Privacy Policy

1. Introduction

Admittee, LLC ("Admittee," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when individuals ("Buyers," "Attendees," or "Users") and organizations ("Organizers") use the Admittee platform to manage facilities, events, scheduling, ticketing, registrations, rentals, and related services.

By using Admittee, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information necessary to operate the platform, process transactions, and provide reporting to Organizers.

2.1 Information You Provide

• Personal Information: Name, email address, phone number, and other details provided during checkout, registration, or account creation
• Form Data: Information submitted through registration forms, waivers, or Organizer-created forms
• Profile Information: Admittee may automatically create a profile linked to your email address to help you access tickets, receipts, and purchase history

2.2 Transaction Information

• Purchases of tickets, registrations, concessions, donations, or rentals
• Refunds and adjustments

2.3 Payment Information

All payments are processed securely by third-party payment processors such as Stripe. Admittee does not store full credit card or bank account details.

2.4 Usage and Device Information

• IP address
• Browser type and device information
• Interactions with the Platform

3. How We Use Your Information

We use collected information to:

• Process transactions securely
• Enable facility scheduling, event access, and rentals
• Deliver tickets, confirmations, reminders, and operational communications
• Provide customer support
• Create and maintain user profiles linked to email addresses for easier access to past purchases
• Provide Organizers with reporting and operational insights
• Improve platform functionality, reliability, and security
• Detect fraud, prevent abuse, and comply with legal obligations

4. Organizer Access & Data Ownership

Admittee operates as a service provider to Organizers.

• Purchase history, attendance data, registration details, and facility usage data are visible only to the Organizer associated with the relevant facilities or events
• Admittee does not sell or independently monetize individual Buyer or Attendee data
• Organizers control how they use data collected through their events and facilities

Organizers are responsible for complying with applicable privacy laws, including FERPA and COPPA where applicable.

5. Sponsorship & Branding Data

Admittee allows Organizers to manage sponsor logos, names, and URLs for placement on event-related materials (e.g., posters, landing pages, confirmations).

Admittee does not process sponsorship payments or invoices and does not collect sponsor financial information.

Organizers are responsible for ensuring authorization to use sponsor branding.

6. How We Share Information

We do not sell personal data. Information may be shared with:

• Payment Processors: Stripe processes payments securely
• Event Organizers: Limited data necessary to operate events, facilities, and reporting
• Service Providers: Trusted vendors (e.g., hosting, analytics, email delivery) that support platform operations
• Legal Authorities: When required by law or to protect against fraud or misuse

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access or update your personal information
• Opt out of non-essential communications
• Request deletion of your profile by contacting support@admittee.com

Deleting your Admittee profile may remove access to purchase history and digital tickets, subject to Organizer retention requirements.

8. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

Retention periods may vary based on Organizer requirements or applicable laws.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Secure payment processing through Stripe
• Encryption of sensitive data
• Access controls and monitoring

No system is 100% secure, but we continuously work to protect your information.

10. Third-Party Services

Admittee uses trusted third-party services such as:

• Stripe (payments)
• Analytics providers
• Email and messaging services

These providers operate under their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by email where required.

12. Contact Us

For privacy questions or requests, contact: support@admittee.com