Terms and Conditions

1. Introduction

Welcome to Admittee, LLC ("Admittee," "we," "us," or "our"). Admittee is a digital platform that enables schools, colleges, athletic associations, clubs, booster groups, businesses, community organizations, and other organizations (collectively, the "Organizer," "User," or "you") to manage facilities, events, scheduling, ticketing, registrations, concessions, fundraising, sponsorships, rentals, and related activities.

By accessing or using the Admittee platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.

2. Plans, Features, and Access Levels

Admittee offers multiple plans, including Standard and Pro.

Features, limits, analytics, approval workflows, permissions, exports, integrations, and support levels may vary by plan. Certain functionality may only be available on specific plans.

Admittee reserves the right to modify, add, or remove features or plan offerings at any time. Current plan details are described on the Admittee website or within the Platform and are incorporated into these Terms by reference.

3. User Accounts, Roles, and Permissions

3.1 Account Responsibility

The Organizer is responsible for all activity that occurs under its account, including actions taken by users it authorizes.

3.2 Roles and Approvals

Organizer accounts may include multiple users with assigned roles and permissions. Depending on configuration or plan level, certain actions—such as creating or modifying facilities, publishing events, changing pricing, or issuing refunds—may require approval by an authorized manager.

Admittee is not responsible for internal approval disputes, misconfigurations, or unauthorized actions taken by users who were granted access by the Organizer.

3.3 Guest Access

Some users may be granted view-only or limited access. Such access does not permit edits, publishing, or financial actions unless explicitly enabled by the Organizer.

4. Digital Assets and Permissions

4.1 Responsibility for Digital Assets

Organizers are solely responsible for obtaining all necessary rights, permissions, and licenses to use any logos, images, trademarks, branding, or content displayed on the Platform.

4.2 Indemnification

Admittee does not verify ownership of digital assets. The Organizer agrees to indemnify and hold Admittee harmless from any claims, damages, or expenses arising from unauthorized or improper use of such assets.

4.3 Logos and Trademarks

Admittee may display logos or brand names for illustrative purposes only. All trademarks remain the property of their respective owners. Use does not imply endorsement, sponsorship, or affiliation. Removal requests may be submitted to support@admittee.com.

5. Payments, Stripe, and Apple Tap to Pay

5.1 Payment Processing Services

Admittee uses third-party payment processors, including Stripe, Inc. ("Stripe"), to process payments. Admittee is not a bank, money transmitter, or payment processor.

By enabling payments on the Platform, you agree to be bound by Stripe's applicable terms and policies, including the Stripe Connected Account Agreement, available at: https://stripe.com/legal/connect-account

Stripe provides payment processing services directly to Organizers, and Stripe is solely responsible for those services.

Stripe's services are subject to Stripe's terms, policies, and onboarding requirements, which may change from time to time.

5.2 Stripe Connected Accounts

To receive payouts, each Organizer must establish and maintain a Stripe Connected Account and provide accurate, complete, and current information as required by Stripe.

Stripe may impose eligibility requirements, verification procedures, transaction limits, reserves, delays, or suspensions independent of Admittee. Admittee is not responsible for Stripe's decisions or actions.

5.3 Apple Tap to Pay on iPhone

The Platform may support Apple Tap to Pay on iPhone, which allows in-person contactless payments using supported Apple devices.

By using Apple Tap to Pay on iPhone, you acknowledge and agree that:

• Apple Tap to Pay on iPhone is provided by Apple Inc. and Stripe, Inc., and not by Admittee
• Use of Apple Tap to Pay on iPhone is subject to Apple's Tap to Pay on iPhone Terms and Apple's Privacy Policy, available at: https://www.apple.com/legal/internet-services/business-services/tap-to-pay-on-iphone/terms-en.html
• Payment processing for Apple Tap to Pay on iPhone transactions is provided by Stripe and governed by Stripe's applicable terms, including the Stripe Connected Account Agreement: https://stripe.com/legal/connect-account
• Apple may collect and process transaction-related information in accordance with its terms and privacy policies
• Admittee does not control Apple's hardware, software, availability, or performance

Admittee is not responsible for Apple Tap to Pay on iPhone functionality, availability, interruptions, or errors. Availability may vary by device, operating system, region, and Stripe eligibility.

5.4 Payment Responsibilities and Risk

Admittee does not store, process, or transmit full payment card or bank account information.

The Organizer is solely responsible for:

• The legality of transactions and pricing
• Chargebacks, disputes, refunds, and reversals
• Compliance with tax, consumer protection, and payment regulations

Admittee is not responsible for payment processor errors, downtime, delays, disputes, chargebacks, or withheld funds.

5.5 Revenue Distribution and Fees

Funds collected are transferred to the Organizer's verified bank account via Stripe, net of applicable fees.

Admittee charges platform, service, and transaction fees. Fees may be:

• Passed to the buyer, or
• Embedded in the transaction, with the Organizer receiving the net amount

Admittee fees are non-refundable, including when refunds are issued.

6. Refunds, Cancellations, and Ticket Policies

6.1 Refunds

Refund policies are determined by the Organizer. Refunds must be issued by the Organizer through the Platform. Admittee does not issue refunds directly.

6.2 Event Cancellations

If an event is canceled, the Organizer is responsible for managing communications and refunds in accordance with its policy.

6.3 Transfers and Resale

Ticket transferability is determined by the Organizer. Unauthorized resale or misuse may result in suspension or termination of access.

7. Facilities, Scheduling, Rentals, and Invoicing

Admittee provides tools to manage scheduling, availability, and reservations for facilities, venues, fields, and spaces.

Facilities configured in Admittee are owned and controlled by the Organizer. Admittee does not verify ownership, access rights, insurance coverage, condition, or suitability.

If rental fees are collected through the Platform, standard transaction fees apply. If invoicing tools are used, they are provided as a convenience only.

8. Sponsorships and Branding

Admittee provides tools to manage sponsor information and placement but does not currently process sponsorship payments.

Organizers are solely responsible for sponsorship agreements, payment collection, branding rights, and regulatory compliance.

9. Data, Privacy, and Compliance

Admittee collects limited buyer and attendee information necessary to process transactions and provide reporting.

Organizers are responsible for ensuring compliance with applicable privacy and data protection laws, including FERPA and COPPA where applicable.

Admittee is not liable for misuse of data collected or managed by Organizers.

9.1 Buyer Contact Information

Access to buyer and attendee data for the purpose of operating your events does not entitle you to market to those people.

You may send event marketing only to individuals who have affirmatively opted in through Admittee. Admittee records each opt-in, including the date and the exact wording shown, and makes the current status available to you.

You may not add buyers to a marketing list on the basis of a purchase alone, an inferred interest, or an offline relationship.

9.2 Exported Contact Lists

Where Admittee allows you to export contact information, you agree that for every exported list you will:

• Use it solely for your own organization's communications
• Send only to individuals shown as opted in
• Honor unsubscribe requests in your own email system promptly, whether or not they also reached Admittee
• Include a functioning unsubscribe mechanism in every marketing message
• Re-export before each send, so that people who have since withdrawn are excluded — a stored list goes stale the moment someone opts out
• Never sell, rent, trade, or transfer the list to any third party, including affiliates, sponsors, or booster organizations
• Delete exported copies when they are no longer needed, and on termination of your account

Admittee cannot enforce these obligations technically. Once a list leaves the Platform we have no visibility into or control over your email system. These are contractual commitments, and you are solely responsible for meeting them and for any claim arising from a failure to do so.

9.3 Compliance with Email Law

You are solely responsible for compliance with laws governing commercial email, including the CAN-SPAM Act and any applicable state or non-U.S. equivalent. This includes accurate sender identification, a valid physical postal address, functioning opt-out, and timely processing of opt-out requests.

9.4 Indemnification for Contact Data

You agree to indemnify and hold Admittee harmless from any claim, penalty, or expense arising from your use of buyer or attendee contact information, including messages sent without valid consent, failure to honor an unsubscribe, or transfer of a list to a third party.

9.5 Waivers and Other Participant Agreements

You may require buyers to accept one or more agreements before completing a purchase — a liability waiver, a code of conduct, a photo release, a medical authorization, or similar.

Any such agreement is between you and the buyer. Admittee is not a party to it. You are solely responsible for:

• Its content, and whether it is adequate for the activity and the risk involved
• Its legal validity and enforceability in your jurisdiction
• Whether it is appropriate for a minor, and whether a parent or guardian must accept it
• Any claim arising from the agreement, its wording, or its absence

Admittee provides the mechanism to display an agreement and record its acceptance. We do not review, approve, draft, or advise on the agreements you use, and displaying one through Admittee is not an endorsement of it or a representation that it will hold up. If enforceability matters to your program, have your own counsel review the wording before you publish it.

9.6 What the Acceptance Record Is

When a buyer accepts an agreement, Admittee records the exact wording shown, the date and time, and technical details of the request such as IP address and browser. We store the wording itself rather than a reference to it, so that a later edit on your side cannot change what a past acceptance says the buyer agreed to.

What that record is: contemporaneous evidence that a specific person, at a specific moment, was shown specific words and clicked to accept them.

What it is not: a notarized or witnessed signature, verification of the accepting person's identity, confirmation that they had authority to accept on behalf of a minor or another adult, or any warranty by Admittee that the agreement is enforceable. Admittee makes no representation that this record will satisfy any particular court, insurer, or regulator.

You are responsible for retaining your own copies of what you need, and for exporting records before terminating your account.

9.7 Participant and Child Information

Registration forms let you collect information about participants, including minors — name, date of birth, grade, and whatever else you configure, which may include allergies, medications, physician details, or emergency contacts.

You agree that:

• You will collect only what your program actually needs. Admittee does not limit what you can ask for, and that restraint is yours to exercise
• You will obtain any consent required by law before collecting information about a minor, including under FERPA and COPPA where applicable
• You will restrict access within your organization to staff with a legitimate need
• You will not use participant or child information for marketing, and will not include it in an exported contact list used for marketing
• You will not sell, rent, trade, or transfer it to any third party

Registrant profiles belong to the buyer, not to you. A parent may create a profile for a child, reuse it to register with more than one organization, and edit or delete it at any time. You see a profile only once it has been used to register with you, and each registration retains its own record of what was submitted at that time. Editing a profile does not alter a past registration's record.

Contacts named on your forms are a third party's data. A form may collect details of someone who is neither the buyer nor the participant — a grandparent, an emergency contact, an adult authorized to collect a child. That person has no relationship with Admittee, was never shown these Terms, and agreed to nothing.

You may use those details only to run the event they were given for. You may not add them to a marketing list, include them in an exported contact list, or contact them for any purpose the buyer did not initiate. The opt-in in Section 9.1 cannot be obtained from someone who never visited the Platform, so there is no route by which marketing to them becomes permitted.

A permission decision about a minor is a safeguarding record. Where your form asks whether a named adult may collect a child, Admittee retains that answer with its date and shows it back to the same parent on a later one of your forms, for them to confirm or change. Deciding whether that question is asked, acting on the answer at your event, and keeping it no longer than you need it are yours. Admittee records what a parent said; it does not verify that it is true.

Health-related information carries obligations beyond ordinary contact data. If you collect it, you are responsible for handling it accordingly.

10. License and Acceptable Use

10.1 License

Admittee grants a limited, non-exclusive, non-transferable, revocable license to use the Platform for legitimate organizational purposes.

10.2 Prohibited Use

Users may not:

• Use the Platform for unlawful purposes
• Attempt to interfere with security or system integrity
• Reproduce or exploit the Platform without authorization

11. Termination

11.1 Termination by Admittee

Admittee may suspend or terminate access at any time for violation of these Terms or for legal, compliance, or operational risk.

11.2 Effect of Termination

Upon termination, access to the Platform will cease. Provisions that by their nature should survive termination shall survive, including the contact-data obligations in Section 9.2 with respect to any list you exported before termination.

12. Changes to Terms

Admittee may update these Terms at any time. The current version and its effective date are shown at the top of this page, and prior versions remain available. Continued use of the Platform constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms, contact: support@admittee.com