Terms and Conditions

1. Introduction

Welcome to Admittee, LLC ("Admittee," "we," "us," or "our"). Admittee is a digital platform that enables schools, colleges, athletic associations, clubs, booster groups, businesses, community organizations, and other organizations (collectively, the "Organizer," "User," or "you") to manage facilities, events, scheduling, ticketing, registrations, concessions, fundraising, sponsorships, rentals, and related activities.

By accessing or using the Admittee platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.

2. Plans, Features, and Access Levels

Admittee offers multiple plans, including Standard and Pro.

Features, limits, analytics, approval workflows, permissions, exports, integrations, and support levels may vary by plan. Certain functionality may only be available on specific plans.

Admittee reserves the right to modify, add, or remove features or plan offerings at any time. Current plan details are described on the Admittee website or within the Platform and are incorporated into these Terms by reference.

3. User Accounts, Roles, and Permissions

3.1 Account Responsibility

The Organizer is responsible for all activity that occurs under its account, including actions taken by users it authorizes.

3.2 Roles and Approvals

Organizer accounts may include multiple users with assigned roles and permissions. Depending on configuration or plan level, certain actions—such as creating or modifying facilities, publishing events, changing pricing, or issuing refunds—may require approval by an authorized manager.

Admittee is not responsible for internal approval disputes, misconfigurations, or unauthorized actions taken by users who were granted access by the Organizer.

3.3 Guest Access

Some users may be granted view-only or limited access. Such access does not permit edits, publishing, or financial actions unless explicitly enabled by the Organizer.

4. Digital Assets and Permissions

4.1 Responsibility for Digital Assets

Organizers are solely responsible for obtaining all necessary rights, permissions, and licenses to use any logos, images, trademarks, branding, or content displayed on the Platform.

4.2 Indemnification

Admittee does not verify ownership of digital assets. The Organizer agrees to indemnify and hold Admittee harmless from any claims, damages, or expenses arising from unauthorized or improper use of such assets.

4.3 Logos and Trademarks

Admittee may display logos or brand names for illustrative purposes only. All trademarks remain the property of their respective owners. Use does not imply endorsement, sponsorship, or affiliation. Removal requests may be submitted to support@admittee.com.

5. Payments, Stripe, and Apple Tap to Pay

5.1 Payment Processing Services

Admittee uses third-party payment processors, including Stripe, Inc. ("Stripe"), to process payments. Admittee is not a bank, money transmitter, or payment processor.

By enabling payments on the Platform, you agree to be bound by Stripe's applicable terms and policies, including the Stripe Connected Account Agreement, available at: https://stripe.com/legal/connect-account

Stripe provides payment processing services directly to Organizers, and Stripe is solely responsible for those services.

Stripe's services are subject to Stripe's terms, policies, and onboarding requirements, which may change from time to time.

5.2 Stripe Connected Accounts

To receive payouts, each Organizer must establish and maintain a Stripe Connected Account and provide accurate, complete, and current information as required by Stripe.

Stripe may impose eligibility requirements, verification procedures, transaction limits, reserves, delays, or suspensions independent of Admittee. Admittee is not responsible for Stripe's decisions or actions.

5.3 Apple Tap to Pay on iPhone

The Platform may support Apple Tap to Pay on iPhone, which allows in-person contactless payments using supported Apple devices.

By using Apple Tap to Pay on iPhone, you acknowledge and agree that:

• Apple Tap to Pay on iPhone is provided by Apple Inc. and Stripe, Inc., and not by Admittee
• Use of Apple Tap to Pay on iPhone is subject to Apple's Tap to Pay on iPhone Terms and Apple's Privacy Policy, available at: https://www.apple.com/legal/internet-services/business-services/tap-to-pay-on-iphone/terms-en.html
• Payment processing for Apple Tap to Pay on iPhone transactions is provided by Stripe and governed by Stripe's applicable terms, including the Stripe Connected Account Agreement: https://stripe.com/legal/connect-account
• Apple may collect and process transaction-related information in accordance with its terms and privacy policies
• Admittee does not control Apple's hardware, software, availability, or performance

Admittee is not responsible for Apple Tap to Pay on iPhone functionality, availability, interruptions, or errors. Availability may vary by device, operating system, region, and Stripe eligibility.

5.4 Payment Responsibilities and Risk

Admittee does not store, process, or transmit full payment card or bank account information.

The Organizer is solely responsible for:

• The legality of transactions and pricing
• Chargebacks, disputes, refunds, and reversals
• Compliance with tax, consumer protection, and payment regulations

Admittee is not responsible for payment processor errors, downtime, delays, disputes, chargebacks, or withheld funds.

5.5 Revenue Distribution and Fees

Funds collected are transferred to the Organizer's verified bank account via Stripe, net of applicable fees.

Admittee charges platform, service, and transaction fees. Fees may be:

• Passed to the buyer, or
• Embedded in the transaction, with the Organizer receiving the net amount

Admittee fees are non-refundable, including when refunds are issued.

6. Refunds, Cancellations, and Ticket Policies

6.1 Refunds

Refund policies are determined by the Organizer. Refunds must be issued by the Organizer through the Platform. Admittee does not issue refunds directly.

6.2 Event Cancellations

If an event is canceled, the Organizer is responsible for managing communications and refunds in accordance with its policy.

6.3 Transfers and Resale

Ticket transferability is determined by the Organizer. Unauthorized resale or misuse may result in suspension or termination of access.

7. Facilities, Scheduling, Rentals, and Invoicing

Admittee provides tools to manage scheduling, availability, and reservations for facilities, venues, fields, and spaces.

Facilities configured in Admittee are owned and controlled by the Organizer. Admittee does not verify ownership, access rights, insurance coverage, condition, or suitability.

If rental fees are collected through the Platform, standard transaction fees apply. If invoicing tools are used, they are provided as a convenience only.

8. Sponsorships and Branding

Admittee provides tools to manage sponsor information and placement but does not currently process sponsorship payments.

Organizers are solely responsible for sponsorship agreements, payment collection, branding rights, and regulatory compliance.

9. Data, Privacy, and Compliance

Admittee collects limited buyer and attendee information necessary to process transactions and provide reporting.

Organizers are responsible for ensuring compliance with applicable privacy and data protection laws, including FERPA and COPPA where applicable.

Admittee is not liable for misuse of data collected or managed by Organizers.

10. License and Acceptable Use

10.1 License

Admittee grants a limited, non-exclusive, non-transferable, revocable license to use the Platform for legitimate organizational purposes.

10.2 Prohibited Use

Users may not:

• Use the Platform for unlawful purposes
• Attempt to interfere with security or system integrity
• Reproduce or exploit the Platform without authorization

11. Termination

11.1 Termination by Admittee

Admittee may suspend or terminate access at any time for violation of these Terms or for legal, compliance, or operational risk.

11.2 Effect of Termination

Upon termination, access to the Platform will cease. Provisions that by their nature should survive termination shall survive.

12. Changes to Terms

Admittee may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms, contact: support@admittee.com